CSC Staff a Customer Exchange Hero for her work as Crisis Centre Responder

Kate Kuehn - CSC Team Member

November 2018 – CSC Staff & Genesys Productions Kate Kuehn is a responder and volunteer for Crisis Services Canada and the Canada Suicide Prevention Service. She works as the Administration and Marketing Services professional during the day, and regularly volunteers providing support for individuals in distress, crisis or those who may be experiencing suicidal thoughts.

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Success Story: How a virtual contact centre unites a nation to save lives

Suicide Prevention Video

CSC Staff – June 2018 – Rogers Success Story Video In Nov. 27, 2017, Crisis Services Canada (CSC) launched a national support solution to save lives. The Canadian Suicide Prevention Service (CSPS) is a toll-free voice, text and chat capable platform available to anyone in Canada thinking about or affected by suicide. Running on the…

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CSC- IT World Canada 2018 Digital Transformation Awards Winner

Digital Transformation Awards 2018

CSC Staff – May 2018 IT World Canada Small to Medium Enterprise public category Digital Transformation Winner –  Crisis Services Canada through its Canada Suicide Prevention Service has fielded thousands of requests for help over web chat and SMS since its launch in November 2017.  The service is the first of its kind in the…

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